Understanding your Insights

The Insights tab gives you a snapshot of where things stand with your child's SEND support. It pulls together information from your conversations, your binder, and any dates you have added. Instead of hunting through old messages, you can see the important things at a glance.

The four cards

Your Insights page shows four cards. Each one focuses on a different part of your child's situation. Select any card to expand it and see the full detail.

1. Timeline (EHCP Journey)

The timeline card shows where your child is in the EHCP process. It displays the current stage (for example, 'Draft EHCP received') and how many weeks into the process you are.

When you expand the card, you see a vertical timeline of key stages:

• Request submitted
• LA agreed to assess
• Needs assessment underway
• Draft EHCP received
• Your comments sent
• Final EHCP issued
• Annual review due

Each completed stage shows whether it was on time or whether a deadline was missed. You can add events manually and SpektraBot calculates the statutory deadlines for you.

2. Plan Quality

This card shows the quality trend of your child's EHCP based on audits you have run using the EHCP audit tool. It shows whether quality is improving, stable, declining, or whether no audits have been completed yet. Upload your EHCP to start tracking quality.

3. Concerns

This card shows the concerns you have raised about your child's education or support. SpektraBot picks these up from your conversations automatically. For example, if you say 'the school is not providing the speech therapy in the EHCP', that will appear as a concern.

You can also add concerns manually. Each concern shows:

• What the concern is about
• How many conversations it has been mentioned in
• How long it has been open
• Whether it has been resolved

This builds a record over time. It is useful when you need to show a pattern to your local authority, SENCO, or at a tribunal.

4. Actions

This card tracks what you have done and what happened as a result. Actions come from two places:

• Things SpektraBot picks up: When you tell SpektraBot what you have tried, it can log it as an action.
• Things you add yourself: You can log anything you have done, such as attending a meeting, sending an email, or requesting an assessment.

Each action has an outcome: in progress, worked, or did not work. If something did not work, SpektraBot can help you draft a follow-up.

How Insights build over time

Insights are not a one-off snapshot. They grow as you use SpektraBot. The more conversations you have and the more dates you add, the more complete the picture becomes.

After a few weeks of use, your Insights page becomes a record of:

• What has happened with your child's SEND support
• What you have tried
• What worked and what did not
• What the school or local authority has (or has not) done

This is exactly the kind of evidence that matters at annual reviews, mediation, or tribunal.

Sharing your Insights

You can share your Insights with people who are helping you, such as your SENCO, an independent advocate, or a solicitor. See Sharing your insights for how this works.