Trust & privacy

Built to be safe, honest, and transparent

We reduce AI anxiety with clear boundaries: privacy protections, grounded answers, and guidance on when to speak to a human expert.

  • Privacy first: Conversations are encrypted and never sold. You control retention and can request deletion.
  • Grounded answers: SpektraBot is trained on UK SEND law and guidance. It tells you when to double-check with a professional.
  • Clear boundaries: For legal appeals or safeguarding concerns, we signpost to human experts and crisis lines.
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When to seek professional help

For legal strategy, appeals, or safeguarding concerns, please consult a qualified professional. SpektraBot will remind you when a situation needs human advice.

Crisis support (UK)

  • Crisis Text Line (Shout): Text "SHOUT" to 85258
  • Samaritans: 116 123 (24/7)
  • Childline: 0800 1111 (for young people)
  • Emergency: If in immediate danger, call 999.
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